Florida Lifeline Information

Lifeline Phone Service Quick Start Guide

#1 Do you want a cell phone or landline?

Search for providers that offer the type of service you want by filtering by that service type or by looking at the "services available" for a provider. The available services are wireless (cell phone), landline or both.

#2 Select a provider

Browse thru the list of Florida Lifeline Phone Service Providers and locate ones that offer service in your area. If you are not sure which ones provide services in your area you may want to check your city or county website, visit the providers website or call the provider for more information.

#3 Check eligibility

You can be eligible for Lifeline service by being enrolled in another government program such as SNAP (food stamps), Housing Assistance (section 8) and many others. Check the "Eligibility By Program" list for the provider you have selected, if you are enrolled in any of the programs listed then you are eligible.

You may also be eligible for service based on your income if you are not enrolled in any of the programs listed. This option is not always available, review the "Eligibility by Income" for your selected provider for further details.

#4 Apply

The "How to Apply" section will provide directions on how to apply for service with your selected provider.

Florida Lifeline Service Providers


Assurance Wireless


Services Available: Wireless
Phone Number: 877-378-1761
Website: Click to visit site
Online Application: Click to visit Online Application

Eligibility by Program

  • Medicaid
  • Food Stamps/SNAP
  • Supplemental Security Income (SSI)
  • Temporary Cash Assistance
  • Bureau of Indian Affairs Programs (BIA)
  • Federal Public Housing Assistance (FPHA) or Section 8
  • Low Income Home Energy Assistance Program (LIHEAP)
  • National School Lunch Programís Free Lunch Program

Eligibility by Income

Total household income at or below 135% of the Federal Poverty Guidelines.

How to Apply for Assurance Wireless Lifeline Service

To apply for Lifeline call 1-877-378-1761 directly at www.assurancewireless.com. You may find more information about Lifeline and other telephone services available from Assurance Wireless at http://www.assurancewireless.com .

Safelink


Services Available: Wireless
Website: Click to visit site
Online Application: Click to visit Online Application

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Food Stamps
  • Low Income Home Energy Assistance (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch Program (NSL)
  • Temporary Assistance for Needy Families (TANF)
  • Medicaid
  • "Bureau of Indian Affairs Programs (Tribal Temporary Assistance for Needy Families
  • Head Start Subsidy
  • NSLP)"

Eligibility by Income

Total household income is at or below 150% of the Federal Poverty Guidelines

How to Apply for Safelink Lifeline Service

Apply online for a free cell phone with 250 free minutes per month by clicking here.

Absolute Home Phones, Inc.


Services Available: Landline
Phone Number: 866-500-9976
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 150% of the Federal Poverty Guidelines.

How to Apply for Absolute Home Phones, Inc. Lifeline Service

To apply for Lifeline call Customer Service directly at 866-500-9976. You may find more information about Lifeline and other telephone services available from Absolute Home Phones, Inc. at http://www.absolutehomephones.com/ . An application can be obtained via phone.

AT&T


Services Available: Landline
Phone Number: 800-288-2020
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 150% of the Federal Poverty Guidelines.

How to Apply for AT&T Lifeline Service

To apply for Lifeline call AT&T directly at 800-288-2020. You may find more information about Lifeline and other telephone services available from AT&T at http://www.bellsouth.com/residential/ps_call-us.html . An application can be obtained via phone.

Budget PrePay, Inc


Services Available: Landline
Phone Number: 888-424-5588
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 150% of the Federal Poverty Guidelines.

How to Apply for Budget PrePay, Inc Lifeline Service

To apply for Lifeline stop by your nearest certified Budget PrePay, Inc retail store. You may find more information about Lifeline and other telephone services available from Budget PrePay, Inc at http://budgetphone.com . An application can be obtained at a certified Budget PrePay, Inc retail store.

CenturyLink


Services Available: Landline
Phone Number: 888-723-8010
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Cash Assistance
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 150% of the Federal Poverty Guidelines.

How to Apply for CenturyLink Lifeline Service

To apply for Lifeline call CenturyLink directly at 888-723-8010. You may find more information about Lifeline and other telephone services available from CenturyLink at http://www.centurylink.com . An application can be obtained via phone.

dPi Teleconnect, LLC


Services Available: Landline
Phone Number: 800-610-9557
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 150% of the Federal Poverty Guidelines.

How to Apply for dPi Teleconnect, LLC Lifeline Service

To apply for Lifeline call Customer Service directly at 800-610-9557. You may find more information about Lifeline and other telephone services available from dPi Teleconnect, LLC at http://www.dpiteleconnect.com . An application can be obtained via phone, or online.

Express Phone Service


Services Available: Landline
Phone Number: 800-749-4941
Website: Click to visit site

Eligibility by Program

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 150% of the Federal Poverty Guidelines.

How to Apply for Express Phone Service Lifeline Service

To apply for Lifeline call Customer Service directly at 877-889-9311 or stop by your nearest certified Express Phone Service retail store. You may find more information about Lifeline and other telephone services available from Express Phone Service at http://www.expressphoneservice.com . An application can be obtained via phone, or online, or from any Express agent location, or at a certified Express Phone Service retail store.

FairPoint Commuications


Services Available: Landline
Phone Number: 800-772-7288
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for FairPoint Commuications Lifeline Service

To apply for Lifeline call FairPoint Commuications directly at 1-800-772-7288. You may find more information about Lifeline and other telephone services available from FairPoint Commuications at http://www.fairpoint.com/telco/642fpse/ . An application can be obtained via phone.

FLATEL


Services Available: Landline
Phone Number: 888-777-6561
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for FLATEL Lifeline Service

To apply for Lifeline call FLATEL directly at 888-777-6561 or stop by your nearest certified FLATEL retail store. You may find more information about Lifeline and other telephone services available from FLATEL at http://flatel.com . An application can be obtained via phone, or at a certified FLATEL retail store.

Frontier Communications


Services Available: Landline
Phone Number: 800-921-8101
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 150% of the Federal Poverty Guidelines.

How to Apply for Frontier Communications Lifeline Service

To apply for Lifeline call Frontier Communications directly at 800-921-8101. You may find more information about Lifeline and other telephone services available from Frontier Communications at http://www.frontieronline.com . An application can be obtained via phone, or from an authorized agency or the Florida PSC.

Global Connection Inc of America


Services Available: Landline
Phone Number: 877-511-3009
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below an amount determined by Floridia Public Service Commission.

How to Apply for Global Connection Inc of America Lifeline Service

To apply for Lifeline call Customer Service directly at 877-511-3009. You may find more information about Lifeline and other telephone services available from Global Connection Inc of America at http://www.connectwithglobal.com/en/index.aspx . An application can be obtained via phone, or online.

ITS Telecom


Services Available: Landline
Phone Number: 888-888-6242
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for ITS Telecom Lifeline Service

To apply for Lifeline call ITS Telecom directly at 888-888-6242. You may find more information about Lifeline and other telephone services available from ITS Telecom at http://www.itstelecom.net/ . An application can be obtained via phone.

Knology


Services Available: Landline
Phone Number: 877-566-5649
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 150% of the Federal Poverty Guidelines.

How to Apply for Knology Lifeline Service

To apply for Lifeline stop by your nearest certified Knology retail store. You may find more information about Lifeline and other telephone services available from Knology at http://knology.com . An application can be obtained at a certified Knology retail store.

MTI


Services Available: Landline
Phone Number: 877-567-3722
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 150% of the Federal Poverty Guidelines.

How to Apply for MTI Lifeline Service

To apply for Lifeline call MTI directly at 877-567-3722. You may find more information about Lifeline and other telephone services available from MTI at http://www.mymti.com . An application can be obtained via phone.

NEFCOM


Services Available: Landline
Phone Number: 904-259-2261
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for NEFCOM Lifeline Service

To apply for Lifeline stop by your nearest certified NEFCOM retail store. You may find more information about Lifeline and other telephone services available from NEFCOM at http://www.nefcom.com . An application can be obtained via phone, or at a certified NEFCOM retail store.

Smart City Telecommunications LLC


Services Available: Landline
Phone Number: (407) 828-6700
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 135% of the Federal Poverty Guidelines.

How to Apply for Smart City Telecommunications LLC Lifeline Service

To apply for Lifeline call Smart City Telecom directly at (407) 828-6700. You may find more information about Lifeline and other telephone services available from Smart City Telecommunications LLC at http://www.smartcitytelecom.com . An application can be obtained via phone, or from Smart City Telecom.

Sun-Tel USA


Services Available: Landline
Phone Number: 877-978-6835
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 100% of the Federal Poverty Guidelines.

How to Apply for Sun-Tel USA Lifeline Service

To apply for Lifeline call Sun-Tel USA directly at 877-978-6835 or stop by your nearest certified Sun-Tel USA retail store. You may find more information about Lifeline and other telephone services available from Sun-Tel USA at http://suntelusa.com . An application can be obtained via phone, or at a certified Sun-Tel USA retail store.

T-Mobile


Services Available: Wireless
Phone Number: 800-937-8997
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 150% of the Federal Poverty Guidelines.

How to Apply for T-Mobile Lifeline Service

To apply for Lifeline call T-Mobile directly at 800-937-8997. You may find more information about Lifeline and other telephone services available from T-Mobile at http://www.t-mobile.com . An application can be obtained via phone, or online.

TDS Telecom


Services Available: Landline
Phone Number: 888-225-5837
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for TDS Telecom Lifeline Service

To apply for Lifeline call a customer advisor directly at 888-225-5837. You may find more information about Lifeline and other telephone services available from TDS Telecom at http://www.tdstelecom.com . An application can be obtained via phone.

TSI Telephone Company


Services Available: Landline
Phone Number: 888-300-3954
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below an amount determined by FL OPC 1-800-540-7039.

How to Apply for TSI Telephone Company Lifeline Service

To apply for Lifeline call TSI Telephone directly at 877-870-9111. You may find more information about Lifeline and other telephone services available from TSI Telephone Company at http://tsihomephone.com . An application can be obtained via phone, or at a certified TSI Telephone Company retail store.

Verizon


Services Available: Landline
Phone Number: 800-483-4000
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 135% of the Federal Poverty Guidelines.

How to Apply for Verizon Lifeline Service

To apply for Lifeline call Verizon directly at 800-483-4000 or stop by your nearest certified Verizon retail store. You may find more information about Lifeline and other telephone services available from Verizon at http://www22.verizon.com/ . An application can be obtained via phone, or at a certified Verizon retail store.

VerizonWireless


Services Available: Wireless
Phone Number: 800-924-0585
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF) (a/k/a Temporary Cash Assistance)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 150% of the Federal Poverty Guidelines.

How to Apply for VerizonWireless Lifeline Service

To apply for Lifeline call The Lifeline Support Team/COOS Team directly at 1-800-924-0585. You may find more information about Lifeline and other telephone services available from VerizonWireless at http://www.verizonwireless.com/lifeline . An application can be obtained via phone.

Windstream Communications


Services Available: Landline
Phone Number: 800-347-1991
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • General Assistance
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 135% of the Federal Poverty Guidelines.

How to Apply for Windstream Communications Lifeline Service

To apply for Lifeline call Windstream Conestoga, Inc. directly at 800-347-1991. You may find more information about Lifeline and other telephone services available from Windstream Communications at http://www.windstream.com . An application can be obtained via phone.

Windstream Communications


Services Available: Landline
Phone Number: 800-347-1991
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for Windstream Communications Lifeline Service

To apply for Lifeline call Windstream directly at 800-347-1991. You may find more information about Lifeline and other telephone services available from Windstream Communications at http://www.windstream.com . An application can be obtained via phone.

Windstream Florida, Inc.


Services Available: Landline
Phone Number: 800-347-1991
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 150% of the Federal Poverty Guidelines.

How to Apply for Windstream Florida, Inc. Lifeline Service

To apply for Lifeline call Windstream directly at 800-347-1991. You may find more information about Lifeline and other telephone services available from Windstream Florida, Inc. at http://www.windstream.com . An application can be obtained via phone.
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